AI & Automation Services

Stop losing sleep (and data) over manual maintenance triage.                                  FutureVision Solutions provides a high-performance, AI-driven Lettings Assistant that handles tenant reports instantly, accurately, and with full legal compliance. 

Don't let an emergency wait until Monday morning. Our AI assistant instantly categorises every fault report based on UK legislative requirements.

*   **Emergency vs. Routine:** Immediate identification of high-risk issues (leaks, gas, security).
*   **Tenant Guidance:** Integrated "Self-Help" steps for common issues (e.g. checking a tripped fuse) to reduce unnecessary call-outs.
*   **Automated Escalation:** Critical issues are instantly escalated to your emergency contractors or human team.

Say goodbye to "phone tag" and vague descriptions. Our assistant collects the exact data your contractors need to quote and fix the job the first time.
*   **Photo & Video Uploads:** Tenants can upload visual proof directly into the chat.
*   **Contextual Questions:** The AI asks the right questions based on the fault type (e.g. "Is the boiler showing an error code?").
*   **Timestamped Logs:** Every interaction is logged for a defensible audit trail.

In a tribunal, "I didn't see the email" is not a defence. FutureVision ensures every report is captured, triaged, and archived.
*   **Defensible Records:** A complete, unalterable log of the tenant's report and your agency's initial response.
*   **CRM Integration:** We recommend and seamlessly sync with **Katalyst CRM** to ensure your maintenance workflow is unified and automated.
*   **Regulatory Alignment:** Built to align with current UK property management standards and the Renters' Rights Bill framework.                       

Provide a premium experience for your tenants without increasing your headcount.
*   **Always On:** Your agency is "open" for reporting 24/7, 365 days a year.
*   **Multi-Channel:** Tenants can report via web chat, WhatsApp, or mobile-friendly links.
*   **Reduced Overhead:** Automate up to 70% of initial maintenance enquiries and data gathering.